Editing OMG OCEB BPM Technical Intermediate (section)

====Business Activity Monitoring - Economic Impact on Industry Verticals====
* FOUR 07-07-ART-BusActivityMonitoring-Juturu - final.pdf 
* by Venugopal Jufuru
* Gartner defines BAM as a function or application that uses event processing and operational data polling to monitor the status and values of key business indicators in real-time, and issue alerts when indicators are out of normal, or specified conditions are met.
* Tibco: Business activity monitoring (BAM) refers to the aggregation, analysis, and presentation of relevant and timely information about business activities inside your organization and involving your customers and partners.
* You can't manage what you don't measure
* Steps in BAM are:
** Receive Event Data
** Aggregate
** Analyze
** Filter
** Display
** Alert
** Continuous Improvement
* Implementation can be performed by:
** Big Bang (if agressive targets)
** Selective Model (small sample with maximum pain areas and quick roll-outs if high pressure)
** Hybrid Model
* Implementation is done in phases:
** Plan
*** Identify process owners and business users
*** form a BAM commitee with stakeholders
*** agree on time slot for discovery phase
*** tool evaluation
** Discovery and Analysis
*** prioritize pain areas
*** perform root cause analysis and discover improvement areas
*** agree on KPIs and find time, frequency and location
*** choose solution
** Implement and Continuous Improvement
*** implement BAM
*** educate
*** feed BAM committee
* Tool Features are:
** Dashboard
** Correlation of complex events
** predictive analysis
** real-time monitoring
** pattern matching
** messaging, adapters and agents
** rule editor with threshold, sequence and time-based processing
** historical data store
** prediction