Editing BPM (section)

==Challenges and Benefits of BPM==
* Flexibility
** change and control for the end user
** continous improvement
* Agility
** speed of change
* Collaboration
** Spanning of different business areas
** Integration of different systems and technologies
* Speed
* Modelling
** Abstraction Level
*** activity atomic on business process level, but not atomic on technical level (aggregation abstraction)
*** descriptive modeling, analytical modeling and executable modeling
*** details confusing on business process level, but neccessary on technical level
*** process instances -> process model -> meta model (notation e.g. [[BPMN]], Petri) (horizontal abstraction)
*** vertical abstraction (information modelling, organization modelling, IT Landscape modelling, function modelling)
** Simulation
*** no real time modeling (actual execution in different branches may differ from the impression of the model)
* Efficiency
** Reduce operational (process) costs
** Improve productivity
** reduction of throughput times
** Improve resource utilization
** higher process transparency
** Better quality/services
** bei guter Umsetzung geringere geistige Rüstzeiten (Einarbeitung in Vorgang)
** automation of routine tasks
* Control
** Compliance
** Impact of change
** Improve visibility
* Business and IT Alignment
** machine burden humans
** no creativity

===Metrics===
*for efficiency
**Utilization, Capacity
**Throughput, Speed
**Quality, Exceptions
*for control
**organizational
**financial
**SLA failure rate
**rate-of-non-compliance
*for agility
**speed