CTI: Difference between revisions

From Wiki RB4
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==Installation==
===Desktop-Integration===
#Web Application -> Einstellungen -> Allgemein
#select Desktop-Integration
#Download and Installation of both opportunities
==Aufruf==
==Aufruf==
#http://callassistant.services.eon-energie.net:7789
#http://callassistant.services.eon-energie.net:7789

Revision as of 12:24, 13 May 2008

Installation

Desktop-Integration

  1. Web Application -> Einstellungen -> Allgemein
  2. select Desktop-Integration
  3. Download and Installation of both opportunities


Aufruf

  1. http://callassistant.services.eon-energie.net:7789
  2. Web Application auswählen

Import contacts from Outlook

  1. Select contacts in Outlook
  2. Datei->Importieren/Exportieren
  3. Exportieren in eine Datei + Weiter
  4. Kommagetrennte Werte (Windows) + Weiter
  5. Select Kontakte
  6. Select e.g. c:\temp\contacts.csv
  1. Select Adressen->Importieren in CTI
  2. Select file (see above)
  3. Importieren starts the aysnchronous import